Trunk
Contact
Before you write, the answer may already be here.
Most common requests
A channel, film or series won't play
Trunk provides no content: your channels, films and series come from your IPTV provider. To find out where the problem comes from, open in the app:
Settings›Support center›It's not working
Trunk checks your connection, your credentials, your provider’s server and the playback of a channel, then tells you who to contact. If nothing helps, “Write to us”, at the end of the check, sends us its result.
I'm looking for an IPTV subscription
Trunk sells no channels and no IPTV subscription, and recommends no provider. The app plays the M3U playlist or the Xtream Codes credentials you already have.
Trunk Plus: cancel, get a refund, get it back
The subscription goes through your Apple Account: Apple bills it, cancels it and refunds it.
- Cancel: in Trunk, Settings › Trunk Plus › Manage subscription. Or in your iPhone’s Settings, tap your name, then Subscriptions.
- Get a refund: at reportaproblem.apple.com, with your Apple Account.
- Get it back on another iPhone: in Trunk, Settings › Restore purchases, with the same Apple Account.
Write to us
A question about the app, a problem, a comment: write to us at this address.
contact@trunkiptv.appAn idea for Trunk? Write to us with the subject “An idea”.
A playback problem? The quickest way is to write from the app: the message goes out with the Trunk version, your iPhone model and the result of the check, without your credentials.